Grandfather clocks

Hermle Grandfather Clocks

05.02.13

Hermle Clocks is one of the finest makers of Floor Clocks, with the Hermle Grandfather Clocks Collection.  Hermle is a German company that has been making clocks of all types for well over 100 years, and selling them around the Globe.  Hermle Clocks, along with Kieninger Clocks, another German-based clockmaker, is one of the two remaining high-end grandfather clock movement manufacturers that make grandfather clock movements in any real quantities.

Hermle Grandfather Clocks have truly evolved in recent years, and offer the discerning grandfather clock shopper a real option beyond other high-end well-known names such as Howard Miller Grandfather Clocks and Kieninger Grandfather Clocks, not to mention the Ridgeway Grandfather Clock and Americana Grandfather Clock collections.

One of the exciting pieces of news is that Hermle is now currently making some of its highest quality grandfather clocks right in the USA, albeit with the great German Hermle mechanical grandfather clock movements.  Hermle has acquired some of the designs and clock making equipment and expertise of Bulova Grandfather Clocks, Museum Grandfather Clocks, and Sligh Grandfather Clocks before then.  This is not to say that Hermle does not still make many of its clocks in Germany or other parts of Europe, or that certain other clock models may have cases which, while still certainly solid wood and very high quality, may have been sourced in different parts of Asia.

Hermle had pioneered the Hermle Grandfather Clock Autowind Movement, which the company used to offer as an option with many of its clocks.  These autowind grandfather clock movements could still be wound manually, were cable driven, and would last for 8 days on a single winding.  Yet grandfather clock owners and buyers were given the option of plugging these grandfather clocks in, and after a certain number of days, the grandfather clock movement would rewind itself, bringing the 3 weights back to their highest position in the grandfather clock case.  Sadly, Hermle discontinued making the grandfather clock autowind movements or offering it as an option beginning 2-3 years ago.  So after we sold our last Hermle Autowind Grandfather Clocks, they were no longer available to the public or made by Hermle, or any other grandfather clock manufacturer for that matter.  Perhaps ironically, grandfather clocks tradition and traditional grandfather clock styles triumphed over the new electro-winding technology that Hermle Clocks offered.

Which is not to say that Hermle Grandfather Clock offerings have cut corners in any other areas.  The quality of their cases, while varying by price and style, and still on par with the best makers of grandfather clocks.  The grandfather clock options, such as automatic nighttime shut-off, tubular chime grandfather clocks, triple chime grandfather clocks, chime-silence options, rotating moonphase dials, choices of both cable driven grandfather clocks and chain-driven grandfather clocks and grandmother clocks are all still offered.  Hermle Grandfather Clock Curios as well are worth a special look.

Also still offered are both traditional grandfather clock styles and more contemporary grandfather clocks.  Hermle definitely makes heirloom quality grandfather clocks that, like those made by Hermle in the Black Forest before them, should with proper care and maintenance certainly last for many generations to come and one day be a treasured antique grandfather clock.

Hermle Grandfather Clocks are absolutely worth looking at seriously whether looking for grandfather clocks on sale, grandfather clock discounts, or just looking for the best grandfather clocks available today.

Hermle Grandfather Clocks

Hermle Grandfather Clocks

Grandfather Clocks Guide

04.12.13

At 1-800-4CLOCKS, we very much like to think of entire blog as a grandfather clocks guide.  We has put in a tremendous amount of effort at highlighting and improving the purchase process of grandfather clocks by addressing such subjects as:

Heirloom Quality Grandfather Clock Brands – such as Howard Miller Grandfather Clocks, Americana Grandmother and Grandfather Clocks, Ridgeway Grandfather Clocks, Kieninger Floor Clocks and Hermle Grandfather Clocks.

Mechanical Grandfather Clock Movements – understanding the differences between and within mechanical grandfather clocks is critical to knowing what you are buying, even if you thing you are getting the greatest grandfather clocks discount or the best grandfather clock on sale, a smart shopper should always know the pros and cons of what they are purchasing.  We take the time with our customers, either in one of our stores or by calling us toll-free at 1-800-4CLOCKS (ext. 1), so they understand the many variables.  These include grandfather clock movement makers — the 2 best of which (making movements in any real quantity) are Kieninger Clocks and Hermle Clocks, both German companies that have been in the clock business for at least 100 years.  Cable vs chain-driven grandfather clocks are but one of many elements to consider in the purchase of a grandfather clock.  Grandfather Clock Chimes are also crticial, including knowing what one’s choices are, and how they might sound, whether consider one or more of the Westminster Chimes, Ode To Joy, Ave Maria, Whittington, St Michaels or Bim Bam grandfather clock chimes.

Grandfather Clock Cases – are you looking for a traditional or contemporary grandfather clock.  Do you know the different styles of traditional grandfather clocks, including grandfather clock cases with a swan’s neck pediment or split pediment, a bonnet top, a rectangular top, or something else.  With contemporary grandfather clocks, one will have even more choices, including type of grandfather clock case material, shape, style patterns, ans so much more.  Is a solid wood grandfather clock case important to you?  Is it important to you as a grandfather clock shopper to have a grandfather clock case made in the USA or somewhere else?  Should it be?  How do grandfather clock cases vary within and between brands?

Grandfather Clock Quality – nowadays especially in North America, some of the best known and largest, as well as medium to small size, retailers are selling what could or should only be described as grandfather clock imitations, because while they may look good, they are essentially junk that most all buyers will be very sorry they ever made to begin with.  Typically they are modeled after some of the best-selling models of the best makers in the business, such as Howard Miller Clocks and Hermle Clocks, but just about the only similarity is in the initial visual impression, or even more accurately the picture online and on the outside of the box.  The cases are typically junk.  The movements are also horrible.  They will not last long, if at all.  the sound quality bears no resemblance to anything we would ever sell.  Sometimes assembly may even be required without any prior notice.  It is quite sad how many telephone calls we get from people who have purchased these clocks at, say, __________ (insert one of largest most famous retailer names here) , and their grandfather clock is not working, and can we help them.  In turns out there were frequently no instructions, no clue as to the maker, and the Retailer will not accept a return because the item is already out of the box.  Sadly, they will not even make good firewood.

Grandfather Clock Features – High-end grandfather clocks may come with one or many features, including as examples illuminated grandfather clock dials, rotating or faux moonphase dials, auto night shutoff, chime-silence options, volume control, single chime vs triple chimes, battery operated grandfather clocks, visible movements in grandfather clock cases, subsidiary seconds dials, and we hope soon an atomic grandfather clock or grandmother clock.  The features list only continues …

New vs Antique Grandfather Clocks — this is a very basic decisi0n which some grandfather clock shoppers may think about more than others.  We cover this subject in great depth here and at ClocksBlog.com as well as on our own 1-800-4CLOCKS.  If one wants the most features, no hassles, minimal maintenance, and the fanciest looking clocks, one will generally do much better than buying an antique grandfather clock.  Equivalent antique grandfather clocks would be significantly more expensive, if one can find them, and unless someone wants a true collectible, which many antique clocks shoppers do, one will pay a lot more and take many moire financial and other risks in purchasing an antique grandfather clock.  We sell both new and antique clocks, and this is an oversimplifications, but basically accurate.

There are so many more subjects which would need to be covered in a complete Grandfather Clock Guide, but if you look at the other posts here on this blog and on our website, you will likely find the answer to your question. We are also likely to continue this Grandfather Clock Guide in this form over time.

Grandfather Clock Guide

 

@FloorClocks Grandfather Clocks on Twitter

04.08.13

1-800-4CLOCKS can now be found on Twitter at the @FloorClocks UserName but also with the name Grandfather Clocks appearing as our display name.  We have not entirely figured that one out yet, but are confident we will be there shortly.  Hopefully by the time the clock strikes 12.  Even though to date with our specialty being Grandfather Clocks and Floor Clocks by makers such as Howard Miller Clocks and Hermle Clocks and Kieninger Clocks and Ridgeway Clock Collection, we have yet to master the Twitter Universe.

Yet, somewhat unbelievably to us, we already have 54 Twitter followers!  Not bad if your not London’s Big Ben Clock or do not have Kim Kardashian endorsing your products (we read somewhere recently that she will accept paid Twitter broadcasts, or as they are called Tweets).  In our case, not likely to happen.

We would like better ways to let the world know that we sell antique wall clocks and regulators in addition to new wall clocks, and antique mantel clocks in addition to new mantle clocks by high-end companies like Howard Miller Clocks, Hermle, Ridgeway, Kieninger Clocks and more.  Grandfather Clocks are our specialty, and we are proud to carry brands with clock cases Made in the USA as well as around the world.  All of our new mechanical grandfather clocks have German movements made by either Hermle Clocks or Kieninger Clocks.  Our grandfather clock selection includes high-end clock makers like Howard Miller Grandfather Clocks, Hermle Grandfather Clocks, Ridgeway Grandfather Clocks, and Americana and Kieninger Grandfather and Floor Clocks.  We also plan on doing a lot of tweeting on Antique Grandfather Clocks and other kinds of antique clocks, including antique wall clocks and antique mantel clocks.  Grandfather clock movements, including chiming movements with the Westminster Chime or Ave Maria or Ode to Joy Chimes, as examples, could be the subject of other tweets.  On Grandfather Clock features, such as automatic nighttime shutoff and illuminated dials, we are not sure if those would be of interest or simply perhaps just a bit esoteric.

If anyone want to advise us on how to make best use of grandfather clocks and floor clocks on Twitter, we would be very thankful.  To date, our tweets have mostly included things like it’s 5pm and gong, gong, gong, gong and gong.  We know it is profound, but we are working on being even more insightful on how to master social media.  Soon we will share with you how to find us on Facebook.  And yes, we have clocks of all kinds on Pinterest as well.  You may even be surprised to learn we are on Etsy as well, but we haven’t quite yet figured out what to do with that clocks real estate.  Some videos which link to our website can be found on YouTube, but you may not be able to easily find them.  If you can, let us know.  Additionally, we are featured in various YouTube videos, though more often than not without any attribution.

We realize we must master the world of social media.  It is unclear to us how many of our customers and shoppers are also big users of social media.  if you have over 500 Facebook friends, and you are alerted to any new post on your phone, AND you are in the market for a high-quality grandfather clock, please let us know!  You can comment on this blog post, or better wet, feel free to tweet us at @FloorClocks or follow us at #FloorClocks.  At this point, we need all the media advice we can get, so tweeting is probably better than following just now.

@FloorClocks Grandfather Clocks on Twitter

Grandfather Clock Repair

03.10.13

One may be looking for general grandfather clock maintenance, or a grandfather clock owner may be having a problem with one of your grandfather clocks keeping, or a grandfather wall clock chiming mechanical movement problem , and be wondering to whom to turn for help with grandfather clock repairs.

The good news, is that if one owns a high-quality brand name grandfather clock such as one by Howard Miller Clocks or Hermle Clocks or a Ridgeway Floor Clock or Kieninger Grandfather Clock, both the expertise and the parts needed, if any, should still be available.  Antique grandfather clocks present a different challenge, especially tubular chime grandfather clocks, but by and large a consumer or business should not have great difficulty, if they know where to look, to get the grandfather clock repair help they need.

One must be extremely careful to deal only with reputable clock repair people, especially as a grandfather clock repair or other repair may involve one or both of an in-home or in-office visit by a clock repair technician, and in many instances the clock repair individual will suggest that, say, perhaps the grandfather clock movement needs to be taken with them so it can be worked on and tested over time.  Therefore, one wants to be as sure as possible that you are dealing with both a competent and honest grandfather clock repair or wall clock repair or mantle clock repair person, whether talking about new or antique clocks.

So how does one find someone they can trust to repair their clock?  Word of mouth can be one reliable way, as well as looking at and investigating the clock repair shops local to you, either by searching in the local yellow pages or typing in a search query at Google, as an example, for clock repair and your zip code.  You mat see reviews right then and there as part of the results.  If you are looking to repair an antique grandfather clock or antique grandmother clock, you might want instead to type into the search engine antique grandfather clocks repair  or antique clock repair and see how the results differ.  In our experience, anyone who can work on an antique grandfather clock expertly will also be able to work on a contemporary grandfather clock.  However the same does not hold true for newer clocks, in that many people who can repair more modern grandfather clocks way be fairly clueless when it comes to antique clock repair.  The simplest and only partial explanation is that for newer clocks, a clock repair shop can frequently simply order a new clock movement and swap it out, as opposed to understanding the parts needed and perhaps either finding them or making them, much less making the grandfather clock as a whole fully functional once again.

Antique clocks can have many advantages, and nor surprisingly, they are generally more expensive to both maintain and repair, which is a major consideration for many buyers of new clocks, particularly new or antique wall clocks, new or antique mantle clocks, and new or antique grandfather clocks.  For cuckoo clocks, it is somewhat less of a consideration, but if one is looking for a cuckoo clock with automata and special features like automatic nighttime shut-off, or a colorful cuckoo clock, one will have many many more choices with a new cuckoo clock.

If you are having trouble finding a good local clock repair place, always feel free to call us, and we will be helpful to the extent we can be quickly.

Here is an example of a grandfather clock repair inquiry we received today, with our response first and the earlier inquiry just below:

Hello Deb –

Yes, we certainly should be able to help you.

If you get back to us with your contact information and approximately what part of town you live in, I will have the best person contact you directly.

If you can say approx how old the clock is and the maker, that may be useful as well.

Kind regards,

Matthew (Levy)

1-800-4CLOCKS

Sent from my iPhone

On Mar 9, 2013, at 2:33 PM, Deborah Doe <debdoe-fictional@gmail.com> wrote:

We have a grandfathers clock that was stored for a number of years, and the clock workings were removed. We would like to know if you can put the clock back together for us.  It did work before it was stored.  We have the case and the workings, and are located in Manhattan.

Thank you.

Deb Doe

Grandfather Clock Repair Movement Components

 

Grandmothersclocks.com

03.03.13

Call it a grandfather clock or a grandmother clock, yet in many instances they may be the identical free-standing floor clock with an enclosed floor clock movement and weight-driven and have a swinging pendulum..  At 1-800-4CLOCKS.com, we typically differentiate between a grandmother clock and a grandfather clock based simply on a height above approximately 80 to 82 inches, which we generally (but not always) term a grandfather clock, and those longcase clocks which are below 80 to 82 inches in height which we generally (and again not always) term grandmother clocks. That is the simple difference between grandfather clocks and grandmothers clocks.  It is important to note we would also take other factors into account, and that many clock experts would not agree with this definition.  But it is this kind of debate on the difference between grandmothersclocks and grandfather clocks that make the clock industry and horology a dynamic and ever-evolving field where experts can reasonably agree, or agree to disagree, or neither, about not only grandfather clocks and grandmother clocks definitions, but also many other aspects including dozens of topics surrounding new and antique grandfather clocks, antique grandmother clocks, antique wall clocks, and antique mantel clocks.  In fact, on mantle clocks, there could reasonably be a spirited debate around whether these should be called mantle clocks or mantle clocks.  An overly simplified distinction would be whether one is in Europe or North America, where Europeans generally favor mantle clocks and Americans generally favor mantel clock, whether new or antique mantle clocks.

Established high-end clock-makers like Howard Miller Clocks have cleverly avoided the debate by referring to all the biggest clocks they sell as Floor Clocks, so the question never even comes up, or at least is answered, by looking at Howard Miller marketing materials.  Ridgeway Grandfather Clocks and Ridgeway Grandmother clocks also avoid that same dubious distinction with Ridgeway Clocks also referring to their clocks as Ridgeway Floor Clocks.  Hermle Clocks only sold grandfather clocks and grandmother clocks by advertising them all as Floor Clocks.  Very recently, within the last year or so, Hermle Clocks has started to term their floor clocks all grandfather clocks, leaving it to their clock customers and Authorized Hermle Clock Dealers to make any distinction they so choose.  Kieninger Clocks has also followed a similar method as Howard Miller, with all of their largest clocks being named Kieninger Floor Clocks unless their Authorized Dealers, like us at 1-800-4CLOCKS.com, choose to advertise and point to certain models in-store as Kieninger Grandfather Clocks and Kieninger Grandmother Clocks.  Given the ownership between Howard Miller Clocks, Kieninger Clocks, and Ridgeway Clocks is all jointly owned, it is not terribly surprising that Howard Miller Grandfather Clock might be described similarly by Ridgeway Clocks and Kieninger Clock as Ridgeway Floor Clocks, Howard Miller Floor Clocks and Kieninger Floor Clocks.

Grandmother Clocks will typically have mechanical clock movements similar or identical to grandfather clocks.  Grandfather clocks and grandmother clocks will also typically have the same clock chimes, with Westminster Chimes being the most popular, and triple chime grandfather clocks which most frequently also include the Whittington Chime and St Michaels Chime.  Sometimes the triple chime floor clocks might instead include Beethovens Ave Maria or Schuberts Ode to Joy, as the 2nd or 3rd chime options.  These are invariably almost always on cable-driven grandfather clocks and cable-driven grandmother clocks.  Chain-driven grandfather clocks and chain-driven grandmother clocks will generally have a single chime, almost always Westminster Chimes, and will also generally have fewer of what might be considered “bells and whistle” features and grandfather clock extras or options like automatic nighttime shutoff, illuminated grandfather clock dials, rotating moonphase dials, and lit cabinets.

Now are there some unique grandmother clock designs which would lead us to classify certain floor clocks over 80 to 82 inches in height  to actually be grandmother clocks, and the answer is absolutely yes.  They would include the grandmother clock design as the basic framing clock categorization element.  Having said that, there are also certain floor clocks below 80 to 82 inches in design they we would think might be better termed grandfather clocks.  This is especially true for antique grandfather clocks and antique grandmother clocks.  Are the floor clocks or tall case clocks which we think could or should reasonably be considered to be called either or both of grandmother clocks and grandfather clocks?  The answer is an unequivocal yes, and for parallel logic reasons already highlighted above.

At 1-800-4CLOCKS, we were also proud to have introduced (and trademarked) several years ago grandson clocks™ .  As many readers of this clock blog will undoubtedly know, granddaughter clocks have been around for centuries and have become part of the clocks and horological lexicon.  Most simply put, they are much shorter than grandmother clocks and grandfather clocks.  We expect and hope that grandson clocks will one day be as widely known and the clock definition and term as widespread in use.

We also at 1-800-4CLOCKS make an effort to make shopping for relatively short grandmother clocks or relatively taller grandfather clocks to be relatively easy by having created separate categories for grandfather clocks and grandmother clocks.  While on the one hand this initially confuses some of our clock shopping customers in that they see the same clock under 2 categories, customers quickly recognize that this is much easier than calling the same clock by different names.  See for yourself by visiting the following 2 links below each picture:

 

Grandfather Clock Online Store

02.25.13

Bricks and mortar grandfather clock stores vs online grandfather clock shops is becoming more and more of a necessary and realistic choice for many shopper not only of grandfather clocks, but also of wall cocks and mantle clocks by the highest end clock makers such as Howard Miller Clocks, Ridgeway Clock Company, Hermle Clock, Kieninger Clocks, Americana Clocks and, more.

Not only are actual clock shops a dwindling yet hopefully not dying breed – we at 1-800-4CLOCKS.com were forced to close our NYC Grand Central Station Clock store location not for economic reasons but simply because of changing times and needs for existing spaces, and the lack of affordable comparable retail space available, especially with more and more competition from companies similar to ours like us who also have a web-based presence in addition to one or multiple home store locations.

A challenge has been to try attempt to bring as much of the home store shopping experience to the internet, while at the same time maintaining our retail store presence for our more local geographic market.  When a customer is considering one of several high-end Howard Miller Grandfather Clocks or a Ridgeway Grandfather Clock or one of Hermle Floor Clocks, there is a natural inclination to want to see and hear and touch the actual grandfather clock model one is considering purchasing.  At the same time, ironically, we find that a good percentage of grandfather clock shoppers, even those who are searching for grandfather clocks on sale and discount grandfather clocks are frequently the same people who are most in need of a genuine education of the different types on grandfather clocks, the major clock brands, the ones to stay away from at all costs, the differences within individual grandfather clock makers separate from traditional grandfather clocks vs contemporary grandfather clocks, and also the various features, the types of grandfather clock movements, including single chime Westminster Chimes, and Triple Chime Grandfather Clocks, which mostly include the Whittington and St Michael Chimes, but sometimes also Beethovens Ode to Joy and Schuberts Ave Maria.  There are also grandfather clock, mantle clock and wall clock movement differences including tubular chime grandfather clock movement vs cable driven movements and chain driven movements, and even quartz or battery operated movements which nowadays are used in all clock types.

So what is a grandfather clock shopper to do?  Fortunately, in some ways, with careful vetting, researching and locating the grandfather clock or mantel clock or wall clock of your dreams nay be made much easier with trusted internet sites and credible knowledgeable individuals who will be there to answer honestly both the simple and the more complex questions about any clock purchase, whether it be Howard Miller, Hermle, Kieninger, Ridgeway or another, and whether a grandfather clock, grandmother clock, mantel clock, gallery wall clock, atomic clock. novelty clock, and especially antique clocks and antique grandfather clocks, one of our specialties.

To us, as they used to say in grade school and clock school, there truly is no such thing as a stupid clock question, and it is in our DNA and everyone who works with us to attempt to be as informative and patient as possible with any and every prospective customer, whether they end up buying from us or not.  Our policy for years has been to ever work on a clock sales commission basis, and we find some flabbergasted customers when we occasionally tell them for whatever the reason that we think they are better off buying the clock we are discussing at another dealer or even from another individual person.  Of course we need to make money to stay in the clock business, yet we are also driven both by a love of clocks, and seeing that same clock love in the eyes of our customers and helping them with the clock or clocks that will most help make their space or that of a loved one more special to them.

So grandfather clocks online or bricks and mortar clock shopping, or some of both, we strive to give clock customers all the tools they need to make the best decision for them, their families and other gift recipients.  One of our favorite telephone calls to get, even if a sale or non-sale takes 2-3 months to play out, is that I think I want a grandfather clock but I do not really know anything about them.  What can you tell me?  We think even Aristotle would have enjoyed those clock discussions as much as we do.  Perhaps one of the children of the writer of this post, who both have as one of their life’s goals to build a working and reusable time machine, will enable us to test this clock theory and hypothesis.

Howard Miller J. H. Miller II Grandfather Clock

Model 611-031 611031 Limited Edition Tubular Chime Howard Miller Clock by Howard Miller Clocks

 

 

Grandfather Clocks Catalog

02.23.13

As a long-time leading retailer of grandfather clocks, we are frequently asked for our grandfather clock catalog.  This is especially true because of our roots in direct marketing as a grandfather clock catalog retailer with a memorable toll-free number.  Of course we have always sold and featured wall clocks, mantel clocks, cuckoo clocks, grandmother clocks, atomic clocks, antique grandfather clocks, and antique timepieces of all sorts including pocket watches and some amazing antique grandmother clocks, regulators, congreve clocks, inclined plane clocks, automata, sterling silver sundial-compass combinations and much more.

Antique clocks always present a special challenge to market in a catalog, as any experienced auction house knows.  There is almost always just one of the antique clocks or watches for sale, so listing these timepieces with a fixed price can create many headaches.  Yet at the same time, despite the currently appearing ubiquitous presence of auctions online and off, from eBay to Christies to Sothebys, many buyers and sellers prefer the old fixed price antique market model, much like one would find in a fine antique clock and watch shop.

Many readers of this blog post, the fifty and over generations, will remember to some degree the old Sears and Roebuck Catalog, that literally set the standard for the catalog direct marketing revolution that it began.  Even the Catalogs themselves became collector’s items, as did reprints of the original Sears Catalogs.

However, fast-forward one hundred years into the future, meaning today, and the web and individual websites like 1-800-4CLOCKS.com have taken over as the modern-days Catalogs of choice.  New grandfather clocks and wall clock collections can be added daily.  Grandmother Clocks on backorder can be noted as such so grandmother clocks on backorder will not disappoint customers.  Complete new lines and brands can be added in a day.  Consumer expectations about the customer shopping experience have gone through the roof, as grandfather clock shoppers and those searching for wall clocks discounts and mantel clocks on sale expect that anything they see on a website for sale is absolutely in stock.

Grandfather clock makers such as Howard Miller Clocks, Ridgeway Grandfather Clock Collection, Kieninger Clocks, and Hermle Floor Clocks are much better then ever before about providing more current inventory data.  Yet at the same time, this grandfather clock, wall clock and mantle clock data will not be real time.  And some clocks, including Kieninger Grandfather Clocks and wall clocks and mantle clocks, and some of the Hermle clock models, including Hermle Grandfather Clocks and Mantel and Wall Clocks can have a 2-4 month lead time and are generally considered prepaid custom orders.  This is hard to communicate either in an old-fashioned direct marketing catalog and even in a great website like the one we have at 1-800-4CLOCKS.

1908 Sears Roebuck Catalog Sold Clocks and Watches

1908 Sears Roebuck Catalog Sold Grandfather Clocks and Watches

The good news is that with the advent of the internet, we are able to offer both selection and savings never before imagined even 20 years ago.  More choices, higher discounts on the best grandfather clocks, better pictures of each clock, and even the ability to hear a specific clock chime and offer supersize pictures can all really recreate the grandfather clock gallery shopping experience.  A tradeoff is that many fewer of us bricks and mortar-type stores are surviving, especially as new and competing technologies are vying for some of the same shopping dollars that were previous spent on grandfather clocks and wall clocks.  Not only can one see the current time on most any personal computer or MacBook, but also on iPhones and other mobile devices including the Samsung Galaxy.

Having said that, there is nothing that competes with the old world charm of a grandfather clock or wall clock or mantle clocks, whether a new or antique clock.  A grandfather clock is truly the heartbeat of the home.

Grandfather Clock Blog

02.11.13

So, say you want to start a blog about the Grandfather Clock world, and these grandfather clocks are also known by such names as Floor Clocks, Hall Clocks, Free-Standing Clocks, Longcase Clocks, Tall Case Clocks and I’m sure we are leaving some names out here as well.  Now should this great new blog be called Grandfather Clock Blog, or should it be called Grandmother Clock Blog, Floor Clocks Blog, or maybe even Grandfather Clocks Blog.

Well, some years ago at 1-800-4CLOCKS.com, we faced this very exact dilemma.  We opted to go with Grandfather Clocks Blog, and found on the internet at this very website.  However, at around the same time, we cleverly, if we say so ourselves, reserved the domain GrandfatherClockBlog.com, in case we decided to use it instead, or additionally in some way.  So we are delighted to report the news that as of today GrandfatherClockBlog dot com can now also be found by visiting www.grandfatherclockblog.com.  You can even look at our Best of Grandfather Clocks Blof highlights, as well as Best of Clocks Blog, and Latest 1-800-4CLOCKS Blog Highlights, all from the bottom of the 1-800-4CLOCKS home page and every page on the website.

At Grandfather Clocks Blog, and Grandfather Clock Blog, we will continue to aim to bring to you the best information about all aspect of grandfather clocks ownership and the grandfather clock purchase preceding it.  We not only focus on antique grandfather clocks, but also on vintage grandfather clocks, like Sligh Grandfather Clocks, Seth Thomas Grandfather Clocks, Trend and Pearl Grandfather Clocks, and even Bulova Grandfather Clocks which ceased production a few years ago.

We also look at brands of the best grandfather clocks, and compare the styles, movements, features, and other pros and cons within and between grandfather clock makers and in their own grandfather clock lines.  Featured most prominently are Howard Miller Grandfather Clocks, Kieninger Grandfather Clocks, Hermle Grandfather Clocks, Americana Grandmother and Grandfather Clocks, Ridgeway Clocks, and of course Kieninger Grandfather Clocks.

We also sell and service antique grandfather clocks and antique grandmother clocks.

We look at traditional vs contemporary grandfather clocks, we look at mechanical grandfather clock movements and compare chain-driven mechanical movements, cable-driven mechanical movements, quartz or battery driven mechanical movements, and even tubular chime grandfather clock movements.  Not only do we look at the grandfather clock cases and their construction and parts and styles, but we also look at mechanical grandfather clock movements, including triple chime movements, which may include either Westminster Chimes, Schubert’s Ave Maria or Beethoven’s Ode to Joy, or the more traditional triple-chime combination of Westminster, Whittington and St. Michaels chimes.

Styles of grandfather clock cases, including split-pediment, also frequently known as swans neck pediment, compared to bonnet top grandfather clocks, and of course the rectangular top, not to mention the many contemporary grandfather clock model options.

We also look at features offered on various clock models, and can advise you, based on your own criteria and desires, on value of the money spent for different grandfather clock options, including automatic night-time shutoff, illuminated dials, illuminated cabinets, chime-silence option, cable vs. chain-driven, faux vs rotating moonphase dial, single chime grandfather clocks, usually having the Westminster Chime, vs. triple-chime models, and many other aspects.

A knowledgeable customer is something we are always willing to help a customer become, if they want or need that help.

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Grandfather Clock Online

02.02.13

Shopping for grandfather clocks online, particularly if one is thinking of purchasing a grandfather clock from a Store and Grandfather Clocks Dealer who may he hundreds or thousands of miles away, it is only natural that the prudent grandfather clock shopper would have questions not only about the delivery and in-home set-up, but also about whether that Store and Authorized Dealer can be there for them when they have any problems with the grandfather clock or simply want one of their grandfather clocks serviced.

To illustrate how we handle this, below is a slightly edited email exchange we had very recently with a prospective grandfather clocks customer who had some very thoughtful questions.  First the individual’s question, and then our answers following that below:

Sent: Thursday, January 31, 2013 6:00 PM
To: sales@1-800-4clocks.com
Subject: Placing Orders

Hello.  I live in the _______, Texas, area and am interested in a specific grandfather clock on your website, Howard Miller Elgin Grandfather Clock 611-190, for $3,237.50.  It appears your site makes ordering simple and easy, and I see good reviews of your company.

However, there is a local clock dealer with a similar price on this clock, and they claim they can set up and service the clock.

Your site states free shipping and free in home setup.  Who does the in home setup, and is it a complete setup or just placing the clock where I want it located?  And if at some point I need service under warranty, who can help me with this?

I do appreciate any clarification you can provide.

John Doe

And our response to this prospective customer follows below:

Hello John Doe –

Thank you for your thoughtful email.

Here is the way we find works best for our customers:

1.       Shipping – In this case, given the logistics, we would ship to you a “factory fresh” brand new (no “seconds”) Howard Miller Elgin Grandfather Clock direct from Howard Miller’s main warehouse in Michigan (where they are headquartered).  We find that if a clock ships only once it minimizes the potential for any shipping damage (and we make sure you are covered 100% … can address separately).  So you know you are getting a brand new factory fresh grandfather Clock from an Authorized Dealer.

2.       Delivery – We use one of Howard Miller’s preferred shipping providers, and they will call you to set up a delivery appointment.  They are required by contract with us to offer an agreed upon 4 hour time window, usually 9am-1pm or 1pm-5pm Monday thru Friday.  They will never just show up at your doorstep.  As part of delivery, they:

a.       Will bring the grandfather clock in its original factory container
b.      Put it where you will want to keep it in your home
c.       Completely unpack the clock – which at that point is fully assembled except for the weights at the pendulum being attached
d.      Take away the Container and the fillers, unless of course you want to keep them

3.       Set-up – We make sure all the grandfather clock set-ups (98%+, and no issue in your area) are done by a Howard Miller Authorized technician who is local to you.  We contract with the technician, and then get you in contact with each other.  These individuals are all certified by Howard Miller, and are all great.  We call you first to tell you the person’s name and contact information, so that you do not have a stranger calling you “out of the blue”. [We ask that you call us after the clock is delivered, so that we can arrange for the grandfather clocks set-up usually within 1-3 days of delivery.  Additionally, we discuss what to do if there are any problems of any kind with the delivery, to make sure you are “1000%” covered].

4.       Ongoing maintenance and warranty – Any Howard Miller grandfather Clock purchased from us has the full Howard Miller Warranty of 2 Years.  We are pleased to add an additional Year to any customer who requests it.  If you like the technician who set up the clock, that could be your contact for future maintenance (if you have any problems within the Warranty period, your best bet as the very first step in any event would be to call us first at 1-800-4CLOCKS  — true for all our customers).  Additionally, we can provide you with a list of additional Howard Miller Authorized Service Centers and Technicians in your area, so you would always have that as a resource in any event.

So in summary, we can provide everything a reputable local Authorized Howard Miller dealer could provide, with free shipping, free FULL in-home set-up (by a Howard Miller Authorized Technician … and a contact list of other Howard Miller certified technicians in your area who could also provide any service wanted in your area), no sales tax, an Additional 3rd Year of Warranty, and be only a phone call away should you have any issues or problems, which we can certainly get resolved locally to you.

Hope this helps.

Please feel free to call or email me directly with any additional questions or concerns.

Kind regards,

Customer Service

America’s Top Grandfather Clocks Shop™


www.1-800-4CLOCKS.com

p.s.  thought you might possibly be interested in an article that appeared about us (as one topic) in a not so recent New York Times article, which can be seen at:

http://www.nytimes.com/2006/05/04/garden/04ape.html?ex=1304395200&en=9f2c3971bbba85d8&ei=5088&partner=rssnyt&emc=rss

Tel. 1-800-4CLOCKS (800-425-6257) [OPTION 1] and cell is 212-WATCHES (212-928-2437)

 

 

 

 

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